Looking for back office operations? You're competing with India
Thursday, October 10, 2002
EDPros who have back office operations on their short list of recruitment targets are competing with a new factor: business process outsourcing. Not surprisingly, large companies started the trend: General Electric, American Express. GE employs 12,000 in India, and GE Capital has back office operations in Mexico and China. Today, 5% of U.S. corporations with revenues ranging from $100 million to $4 billion outsource overseas.
But India is not the only game in town. Business process outsourcing is developing in Philippines, China, Czechoslovakia, Hungary, Jamaica, the Dominican Republic, Barbados, and Ghana.
The trend will accelerate. If you are competing in this market, read a good article from Wharton on how this trend is developing. Go
posted by Ed Morrison |
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Some Background on EDPro Weblog
The purpose of this weblog is to help economic development professionals -- EDPros -- keep up with the changes sweeping our profession. Strap on your goggles. It's a whole new game. There are no experts any more. The only place to learn about economic development is from other EDPros who are doing it.
One other point: the prevaling approach (paradigm, if you like) in economic development is shifting from competition to collaboration. There are a lot of reaasons underlying this shift, but here's the important insight: You, your community, and your region will do better by collaborating and sharing information.
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Speaking and workshops on Open Source Economic Development
As the idea of Open Source Economic Development starts spreading, more people are asking about it. Visit the I-Open web site to learn more. My colleagues and I are happy to explain the basic concepts in a talk or a workshop. E-mail Susan Alshuler if you'd like to learn more about workshops and speaking.
Background on Ed Morrison
Download some background information on me here.
Looking for back office operations? You're competing with India
