Coming job losses in outbound call centers

Monday, July 21, 2003

If you've got outbound telemarketing operations in your community, be prepared for job cuts. A new federal rule enables customers to place their numbers off limits. The rule will cut into outbound telemarketing operations.

The effective date for the new rule is October 1.

Here's an article looking at the consequences for rural Nebraska. It will orient you to the issue.
Go.

If you are looking for even more depth from the industry perspective, go here.

posted by Ed Morrison |

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