Chicago's 311 service for city services

Friday, May 14, 2004

For the past five years, Chicago has been operating a 311 system. It's a one-stop call center for residents and businesses to find out about city services. This approach makes sense as a good business retention initiative.

This week, Chicago held a conference to share what it had leared from its 311 service. Learn more.

posted by Ed Morrison |

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