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![]() Saturday, October 02, 2004 Outsourcing is both relentless and a fact of life. It's also true that the press has probably exaggerated the short term impacts of outsourcing on our economy, but we have probably underestimated the long term impacts. (See a recent analysis by Brookings: Go. Here's another by the Public Policy Institute of California. Go. Also, a week ago, the Government Accountability Office released a report saying that there is not enough evidence to reach any firm policy recommendations. Download the report. Go.) Take the case of call centers. After a recent report on 60 Minutes, you'd think that outsourcing had devastated our call center business. But as the folks in Spokane are finding, companies are still investing in call centers. Read more. At the same time, business process outsourcing has become an important long term economic development strategy for developing countries. Here's a good article on what is happening in Vietnam. Learn more. How to we respond? The state legislature in California has got it wrong. They recently passed a bill "outlawing" the State's vendors and contractors from outsourcing. Last week, the governor vetoed the bill. Read more. The EDPros in Washington State have it right. Lean into the sharp points of outsourcing. Form commercial relationships. According to this article from a Vietnamese newspaper, Washington State hopes to develop long term trading relationships with Vietnam. Read more. posted by Ed Morrison | |
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