Conducting research in clusters

Sunday, January 08, 2006

A new project at Greater Louisville Inc. (GLI) illustrates the value that an economic development organization can provide to a cluster of related businesses.

GLI is working with an affiliate organization, the Customer Contact Center Network, to conduct a benchmarking survey of local call centers. Read more.

This type of research provides valuable insights for local companies. And at the same time, enabling economic development professionals to take the pulse of a variety of different employers in a detailed and meaningful way.

posted by Ed Morrison |

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